At Girnel Chalice, we deliver premium lifestyle and home essentials across Ghana and worldwide.
1. Domestic Shipping (Ghana)
- Orders are processed within 1–2 business days.
- Standard delivery: 2–4 business days.
- Shipping fees calculated at checkout.
2. International Shipping
- We ship to multiple countries worldwide.
- Rates are automatically calculated at checkout based on weight and location.
- Customs duties and import taxes (if applicable) are the customer’s responsibility.
- Delivery times vary depending on customs clearance.
3. Order Tracking
A tracking number will be emailed once your order is shipped.
4. Returns Policy
We want you to be fully satisfied with your Girnel Chalice purchase. Returns are accepted if:
- Requested within 7 days of delivery.
- Items are unused, undamaged, and in their original packaging.
- Custom or clearance items are non-returnable.
How to Return:
Email support@girnel.com with your order number and reason.
Return shipping costs are the customer’s responsibility unless the item is incorrect or damaged.
Refunds are processed within 7–10 business days after inspection.
5. Need Help?
Contact us anytime at support@girnel.com